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Frequently Asked Question

Yes. We do provide emergency lockout service 24 hours. Call us now and we’ll be on our way.
Yes. We provide a mailbox lock service. In most cases, we install a new cylinder and provide you with two new identical keys.
Absolutely! Whether it’s your front door, back door, the door that leads to the garage or any other door – we’ll make it happen.
If your locks seem to be warren out or if you just don’t like the way they are then you should have your locks completely changed. However, if all locks seem to operate OK, a re-key will do the job just fine.
The majority of car insurance companies will cover some of the amounts, at least two times a year. However, that needs to be checked individually prior, and it depends on your insurance company and policy.

Do you know who had access to your rental or might still have? Even though most apartments management will hand you a new set of keys, what if their former employee still have some key copies? or what if your apartment was not rekeyed for whatever reason? It is absolutely safer to re-key yourself, and you can always hand a key copy to your leasing management for any emergency.

Yes, there is a difference. For example: if you have an office with five different doors within and you’d like one key for each private office, in this case, we call it an individual “re-key” for each one. Some managers/owners, logically, would like to have access to all doors without the need to carry five different keys at all times, so we prepare one key, which we call a “master key” that will work on all office doors.
It could be that you are using a key copy that was made unprofessionally, or one that was cut by a key copy machine. We can resolve this issue for you, quickly, anytime.
You can buy it yourself but it is always recommended to hire a professional locksmith to install it for you. After all, it is your family security we are talking about and we know the best what type of locks will fit exactly to your family security needs.
If its unable to retrace normally then it might be a broken bolt or a latch issue.

Routinely, we recommend at least once a year. Of course, you can always do it whenever the time is right for you. For instance, if you lost your home keys or noticed they got stolen, or if you need to prevent access from someone.

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